Frequently Asked Questions
Everything you need to know about your Seafolly experience.
How do I find the right size for my swimwear?
We recommend checking our comprehensive Size Guide which includes measurements for bust, waist, and hips. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
What is your return policy for online orders?
We offer returns within 30 days of purchase, provided the items are in original condition with all tags and hygiene seals intact. Please note that for hygiene reasons, swimwear cannot be returned if the seal has been removed.
How should I care for my Seafolly swimwear?
To ensure the longevity of your pieces, we recommend rinsing them in cold water immediately after use to remove chlorine or salt. Hand wash with mild detergent and dry in the shade to prevent fading.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for eligible regions.
Can I change or cancel my order after it has been placed?
Our team works quickly to process orders, so we are often unable to make changes once an order is confirmed. Please contact our Customer Care team immediately if you need assistance.